donaldgordoncentre.com

Announcements

MCSO is pleased to announce the addition to our Roster of Sandra L. Howgate

Stephanie Goffin-Boyd has accepted an appointment to become an Associate with the Law Firm of our Lawyer/Mediator colleague Robert Hammond

MCSO establishes a Small Claims Court Mediation Service

MSCO Invited to Present a Course for the Graduate Program at Queen's University

What People Are Saying

“An excellent introductory course to negotiation, conflict assessment, and mediation for anyone considering a career in dispute and conflict resolution or looking to expand their skill sets for other jobs in other people-centered professions.”

“This is the best continuing education program I have taken in 30 years !!” ..more

Contact:

Mediation Centre of Southeastern Ontario

P.O. Box 29023 Portsmouth P.O.,
Kingston, Ontario
K7M 8W6

Telephone: 613.546.6334
Facsimile: 613.544.5642

The Mediation Centre of Southeastern Ontario

is pleased again to announce, now offered for the ninth year, its Spring 2010
Certificate Program of Interactive Training Workshops on

ALTERNATIVE DISPUTE AND CONFLICT RESOLUTION

To be held at the Donald Gordon Conference Centre, Queen’s University
www.donaldgordoncentre.com

MEDIATION SKILLS

Friday, November 19 to Sunday, November 21, 2010 (3 days, 20-hours)
9:00 a.m. to 4:30 p.m. each day
[Fall Dates – November 12 to 14, 2010]

Registration Form

Through a combined Course and Workshop format consisting principally of interactive simulation exercises, short lectures and video presentations, participants will:-

Learn Mediation concepts and techniques, with experienced coaches for Mediation Skills training
On Day Three, choice of two from four elective Workshops:
- “Law Forum: Mediation in Civil Litigation and Family Law”
- “Dimensions of Conflict Law Practice”
- “Community Mediation: Principles and Practice”
- "Organizational Conflict Resolution & Conflict Management Systems"

The Companion Course in the Program, on “Conflict Resolution and Negotiation Skills”, will be October 22 to Sunday, October 24, 2010. Registrations can be accepted also for the Sunday, November 21 program alone (Conflict Resolution Skills Workshops).

The Centre’s 40-hour Certificate on Alternative Dispute and Conflict Resolution will be awarded upon completion of two 20-hour modules or the equivalent. Separate registrations can be accepted for some parts of Courses, as above. Registration combining individual days, other offerings presented or work completed independently, can be considered for the Certificate.

Registration Fee :- $ 725.00 + HST = $ 761.25
Registration Fee includes full noon meal, and morning and afternoon refreshments, each day, and also Fees for Mediation Coaches. Maximum Enrolment for each full Course – 30 participants.

There is a 20% Fee reduction for Groups of four or more. A limited number of places are reserved for Students at a reduced rate of $ 475.00 plus HST.

Who is This Program For?

The Program is for persons interested in acquiring the knowledge, theoretical background and practical skills developed in the context of Negotiation and Mediation, for use in the expanding fields of dispute and conflict resolution. It addresses the roles of managers and officers in both public and private sectors, lawyers, human resources professionals, grievance officers, educators and others engaged in activities in which outcomes can be enhanced by the effective use of these skills.

INSTRUCTORS -- MEDIATION SKILLS

Joan McLeod, M.A., Ottawa

Workplace Conflict Specialist, Correctional Services Canada. Auther, “Conflict Management Systems: A Hammer or a Toolbox?” (M.A. Thesis in Conflict Analysis and Management, Royal Roads). Has completed MCSO’s Certificate Program. Extensive experience as a trainer.

David G. Price, LL.M., Mississauga

The Honoutrable Mr. Justice David G. Price. Ontario Superior Court of Justice, Brampton. Formerly Roster Mediator and Conflict Resolution Practitioner, MCSO. Past President, Etobicoke Conflict Mediation Team for Community Mediation and Restorative Justice..

Ronald R. Price, Q.C., Kingston

Professor Emeritus, Faculty of Law, Queen’s University. Mediator and Director, Mediation Centre of Southeastern Ontario. Alternative Dispute Resolution Instructor. Full profile on web site.

Kimberly Bain, CPF
Wayne Jackson, M. Ed
Maria Stebelsky, M.Ed.
Judy Tetlow
Each is an MCSO Roster Mediator and Conflict Resolution Practitioner whose detailed Professional Profile appears on the MCSO Web Site

Panellists (each a Lawyer and Mediator)
TBA

The Mediation Centre of Southeastern Ontario

ALTERNATIVE DISPUTE AND CONFLICT RESOLUTION PROGRAM

MEDIATION SKILLS

Donald Gordon Conference Centre, Queen’s University

November 19 to November 21, 2010

Day One – Friday, November 19

David Price, Ron Price and Mediation Coaches

Course Schedule

9:00 a.m. – 10:15 a.m. (Ron Price)	*Welcome and Introduction* (Ron Price) Introduction of Trainers and Coaches - “One Aspect of Mediation I Hope We’ll Touch On…” - Mediation Segment Objectives Overview of Mediation and Neutral Third Party Intervention
10:15 a.m. – 10:30 a.m.	Break
10:30 a.m. – 12:00 p.m. (David Price)	*The Mediation Process I* The Stages of Mediation - American Bar Association Video: “Mediation: Is It Right For You?” Stage-by-Stage Review of What Happens in a Mediation
12:00 p.m. – 1:00 p.m	*Lunch*
1:00 p.m. – 1:30 p.m.	Mediation ‘Trial Run’ Simulation “Not in my Backyard”
1:30 p.m. – 2:45 p.m. (David Price)	The Mediation Process II Mediator Principles and Tactics Guiding Principles for a Mediator as well as key Mediator Communication and Process Management Skills
2:45 p.m. – 3:00 p.m.	*Break*
3:00 p.m. – 4:45 p.m.	*Coached Role Play I* (Mediation Coaches) Set Up (15 min.) Role Play (50 min.) Small Group Debrief with Mediation Coach (10 min.) Large Group - “One Thing I Learned” (15 min.)
	*Conclusion – Closing Reflections* *Distribution of Roles for Role Play II (Saturday a.m.)*
Day Two – Saturday, November 24 David Price, Ron Price and Mediation Coaches
9:00 a.m. – 10:45 a.m. (Mediation Coaches)	*Welcome Back and Check-In*
	Coached Role Play II -Set Up (15 mins) -Role Play (50 mins) Small Group Debrief with Mediation Coach (10 mins) Large Group – “One Thing I Learned” (15 mins)
10:45 a.m. – 11:00 a.m.	*Break*
11:00 a.m. –12:00 p.m. (David Price)	*Lecture Presentation* Managing Power
12:00 p.m. – 1:00 p.m	*Lunch*
1:00 p.m. – 3:00 p.m.	*Coached Role Play III* (Mediation Coaches) - Set Up (15 mins) - Role Play (50 mins.) -Small Group Debrief with Mediation Coach (10 min) -Large Group – “One Thing I Learned” (15 min)
3:00 p.m. – 3:15 p.m.	*Break*
3:15 p.m. – 4:15 p.m. (David Price)	*Lecture Presentation* Managing Anger and Other Issues In the Mediation Process
4:15 p.m. – 4:30 p.m.	*Questions and Concluding Discussion*
Day Three -- Sunday, November 21, 2010
Option I	Law Forum: Mediation in Civil Litigation and Family Law Chair: James F. O’Brien Barrister and Solicitor, MediatorRoster Member, MCSO Belleville
9:00 a.m – 10:00 a.m	The Honourable David G. Price Ontario Superior Court of Justice Brampton “In the Mind of the Mediator; Understanding Mediator Strategies and Techniques in Lawyer Initiated Mediations”
9:00 a.m – 9:30 a.m Ron Price	“Ethical Imperatives in the Mediation Process”
11:00 a.m. - Noon Panel	TBA
Option II	Dimensions of Conflict Resolution Practice
9:00 a.m – 10:30 a.m Judy Tetlow*	“Restorative Justice: Concepts, and Applications (with break) in the School System”
10:45 a.m. – Noon Kimberly Bain* Canadian Representative, International Association of Facilitators	“An Introduction to Facilitation as a Large Group Mediation”
* Denotes Completion of MCSO 40-hour Certificate on Alternative Dispute and Conflict Resolution. See also Afternoon Presenters.
*Afternoon Electives*
Option III
1:00 p.m. – 4:00 p.m. (with *Break) Wayne Jackson and Maria Stebelsky	Community Mediation: Principles and Practices Community Mediation is a transformative-driven alternative to traditional problem-solving mediation that offers a new way to resolve conflicts before they get to the courts. Rooted in transformative principles emphasizing the recognition and empowerment of individuals and employing co-mediation, it can also strengthen the social fabric of neighbourhoods, affinity groups and communities by encouraging dialogue among citizens. Participants will be engaged in two activity-based exercises – including a role-play employing two co-mediators assisting the resolution of a neighbourhood conflict. Among those for whom the presentation is intended to be of interest are those involved in shaping or discharging public policy, neighbourhood leaders and members of community-based advocacy groups.
1:00 p.m. – 4:00 p.m. (with *Break* at 2:30 p.m. – 2:45 p.m.) Joan McLeod*	Organizational Conflict Resolution: Conflict Management Systems Untold thousands of employees arrive at a job each day to work in an environment that makes them miserable. Is it the heavy workload, a mind-numbingly boring set of tasks, or the workplace environment that sends shivers up a worker’s spine? No it is not: It is a colleague, manager or client who is affecting their job satisfaction, productivity, morale and stress level. This interactive session aims to offer you the “a ha” moments that will help you understand and better influence your work environment or organization through a set of mini-exercises that will get you out of your seat and illustrating and working with various facilitated and mediated workplace conflict resolution options (the “Conflict Resolution Toolbox”). Your understanding of Organizational Conflict Management Systems will get you started on the prevention, analysis, management and resolution of conflict in any organizational setting, including the workplace. It includes plenty of group discussion and reflection on the process.
4:00 p.m. – 4:30 p.m	Course Wrap-Up Review of Objectives of Participants Award of Certificates

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